Reports
TrouDigital Reports allow you to monitor your signage and extrapolate meaningful insights. This article will look to improve your understanding of the reporting system.
TrouDigital Reports provides a detailed overview of your digital signage. They can be accessed through the Studio, in the drop-down menu under your account.
Upon opening Reports, you’ll be met with the Dashboard. This will display the connectivity of each of your players.
For more comprehensive information about our screens, we recommend you head to Screen Monitor. Screen Monitor provides you with the following details about your screens:
- Connectivity
- Account Information (linked email, admin user)
- Active Playlist
- Download Status, Display Status and Last Updated (see below for more information)
This column states the last time content was downloaded to the screen’s Media Player.
When uploading a Playlist to a Screen, this column can also be used to check content has been downloaded correctly (the brackets at the end of the column illustrate the amount of Creatives uploaded correctly out of all Creatives uploaded to the screen).
Your screen’s display status indicates whether it is connected via HDMI. You may notice that your status is N/A. This is common, as some screens are not compatible with this feature.
This shows the last time the system checked your screen information. When troubleshooting, use this column to validate that the information you are looking at is up-to-date.